Oh, hello!

I'm Sam, a senior product designer with expertise in UI, UX, user research and product strategy, currently helping to shape design thinking at Verizon Wireless.

about_pic

I'm committed to being a user advocate—to ensure that users feel empowered and engaged through products and services that speak to their needs, wants and desires. And I believe that design can only be beautiful as long as it is functional, useful, and meaningful. 

My crazy attention to detail has earned me the nickname "Hawk-eyes" and my superpower (I've been told) is my ability to remain positive, diligent, and thoughtful in the face of ambiguity. When I'm not designing, I'm daydreaming about owning a dog, traveling the world (26 countries and counting), or making my award-winning guacamole (yes, I actually won a "guac-off"). If you're interested in collaborating (or trying my guac) drop me a note!

EDUCATION

Washington University in St. Louis
Sam Fox School of Design & Visual Arts
BFA in Communication Design (Class of 2013)
Dean’s List

Santa Reparata International School of Art | Florence, Italy
Study Abroad (Spring 2011)

Washington University in St. Louis
Sam Fox School of Design & Visual Arts
BFA in Communication Design (Class of 2013)
Dean’s List

Santa Reparata International School of Art | Florence, Italy
Study Abroad (Spring 2011)

EXPERIENCE

Senior Product Designer, Verizon | New York, NY (2018–Present)
Collaborated on Verizon 2.0 initiatives aimed at increasing personalization and creating greater customer lifetime value across multiple facets of the digital customer experience. Helped shape user research and usability testing to drive design ideation and iteration. Facilitated workshops and working sessions with stakeholders and partners. Partnered with multi-disciplinary teams to define technical possibilities and feasibility. Mentored junior designers on my team.

Product Designer, Moment | New York, NY (2017–2018)
Redesigned high-traffic pages of the J.P. Morgan Asset Management website to support quick and easy product exploration and comparison. Worked closely with the development team to build and ship the product across all markets. Conducted extensive user research to strategize future opportunities for JPMAM’s website, digital tools, and product offerings.

Freelance Designer & Art Director | New York, NY (2013–Present)
Joined the team at 10+ different agencies, including SapientRazorfish, HUGE, and DDB Worldwide, to create customer-facing digital experiences for clients such as Electrolux, The Borgata, Mastercard, Dri-Fit, and American Express.

Junior Art Director, Concentric Health Experience | New York, NY (2014–2015)
Crafted websites, apps, animated videos, marketing campaigns, branding and packaging collateral for various healthcare clients.

Design & Research Intern, Motivate Designs | New York, NY (Summer 2012)
Provided solutions to make client websites more user-friendly. Created a workshop deck highlighting the value of UX. Worked with a team to develop UX Hires, an independent UX recruiting agency.

SKILLS & AWARDS

Software | Sketch, Adobe CS, Invision, HTML + CSS, Wordpress, Procreate, Zeplin

1st Place
at the Refugee Hack Summit | New York, NY (2017)

Website design and content © 2019 Sam Szerlip.

Website design and content © 2019 Sam Szerlip.

Website design and content © 2019 Sam Szerlip.